English translation provided for convenience. The Thai version is the binding document.
Effective from 17 August 2026
These Terms of Service (“Terms”) are made between 10XBETTER CORPORATION LIMITED (“the Company”, “we”) and the individual or legal entity that subscribes to, registers for, accesses or uses Resto360 (“the Customer”, “you”).
Resto360 is a business software platform providing restaurant and related business management systems, including point of sale, human resource management, accounting, inventory, sales, reporting and business data management, together with any other services the Company may add or improve in future.
Registering, signing in, connecting to the system, or using Resto360 in whole or in part means that you have read, understood and agree to be bound by these Terms.
In these Terms:
Resto360 is delivered as an online platform (software as a service) supporting the management of a food service business. The Service may include:
The Company may add, change, improve or discontinue parts of the Service as appropriate, and will endeavour to give advance notice where a change materially affects use of the Service.
The Customer must provide accurate, current and complete information when subscribing, and must keep account information up to date.
The Company may request additional information to verify identity, ownership of the business, or entitlement to use the Service, where necessary for security or to prevent misuse.
The Customer must not:
The Customer must keep usernames, passwords, one-time passcodes, API keys and other credentials confidential.
If the Customer discovers or suspects unauthorised access, the Customer must notify the Company as soon as possible.
The Customer is responsible for activity occurring under its account, except where it can be shown that the activity resulted from a system fault or from an act of the Company.
The Company may apply security measures such as encryption, permission controls, activity logging and device checks to help prevent unauthorised access.
The Customer may designate administrators and users within its organisation, subject to the plan or services selected. An administrator may be able to:
The Customer is responsible for granting permissions appropriate to each person's role.
The Company is not responsible for loss arising from permissions the Customer has assigned inappropriately, or from the Customer allowing access by persons who are not entitled to it.
Data the Customer enters into the system remains the Customer's data. The Customer is responsible for:
The Company processes Customer data only to the extent necessary to provide the Service, maintain security, support customers, improve the system, and comply with law.
Where the Customer enters personal data of employees, customers or other persons, the Customer is responsible for complying with applicable data protection law.
Resto360 may hold employee-related data such as:
The Customer must ensure that the collection, use, disclosure and processing of such data has a lawful basis and complies with applicable law.
The Company will not use the Customer's employee data for purposes beyond providing the Service, unless authorised by the Customer or required by law.
The system may store and process business and accounting data such as sales, purchases, income and expenses, products and costs, taxes, receipts, tax invoices, payments, adjustments, financial reports and accounting documents.
The Customer is responsible for the accuracy of accounting data and for the use of that data in tax filings or other statutory processes.
Resto360 is software that helps manage and process business and accounting data. It is not an accounting, tax or legal advisory service unless the Company states otherwise in writing.
The Customer should review data and reports generated by the system before submitting them to government agencies or third parties.
The Company processes personal data in accordance with applicable law, including the Personal Data Protection Act B.E. 2562 (2019) and its subordinate regulations.
Where the Company processes personal data on behalf of the Customer in order to provide the Service, the Customer may act as data controller and the Company as data processor, depending on the nature of each processing activity.
Details of data categories, purposes, legal bases, retention periods, disclosures and data subject rights are set out in the Privacy Policy.
The Company may enter into a Data Processing Agreement with the Customer where necessary.
To provide the Service, the Company may use external providers such as cloud infrastructure, data storage, email delivery, messaging, payment services, mapping and location services, backup, performance analysis and monitoring, and security services.
The Company selects such providers as appropriate and, where personal data is involved, acts in accordance with applicable data protection law.
Resto360 may allow the Customer to connect to third-party systems or services, such as payment, accounting, delivery or banking systems.
When the Customer enables such a connection, the Customer accepts that use of the external service is additionally governed by that provider's terms and policies.
The Company is not responsible for errors, outages or loss caused by third-party services, except where caused directly by an act of the Company.
Parts of the Service may carry fees based on the plan, number of users, number of branches, functionality or other conditions the Company specifies.
Pricing, billing cycles and usage entitlements are shown to the Customer before subscribing or changing a plan.
The Company may adjust fees in future and will give advance notice as appropriate.
If the Customer does not pay by the due date, the Company may suspend access to all or part of the Service until payment is made in full.
The Company may offer trials, discounts, credits or promotions from time to time. Each promotion may carry different conditions and durations.
The Company reserves the right to cancel or suspend a promotion where it finds improper use, fraud, or conduct contrary to the promotion's conditions.
The Customer agrees not to use the Service to:
Rights in the software, systems, code, programs, databases, system architecture, trade marks, logos, design, user interface and other elements of Resto360 belong to the Company or its licensors and are protected by law.
Subscribing to or using the Service does not transfer ownership of, or rights in, that intellectual property to the Customer.
The Customer receives only the right to use the Service within the scope and for the period set out in the relevant plan or agreement.
Business data the Customer enters into the system remains the Customer's, as set out in these Terms.
The Company may provide backup arrangements to a standard appropriate to the Service.
The Customer should nevertheless keep its own additional copies of important data and documents, particularly accounting data, tax documents and documents material to the operation of the business.
The Company will use reasonable efforts to restore data in the event of a failure, but does not guarantee that data can be fully restored in every case.
The Company will use reasonable efforts to keep the Service continuously available. The Service may nevertheless be unavailable from time to time due to:
The Company will endeavour to give advance notice of maintenance that may have a material effect.
The Company may suspend or terminate all or part of the Service if:
Once an account is terminated, the Customer may no longer be able to access the system or its data through that account.
The Company will handle Customer data after termination in accordance with its retention policy and applicable law.
Subject to the capabilities of the system and the plan selected, the Company may provide a means for the Customer to export its data in a format the system supports.
The Customer is responsible for downloading or exporting any data it requires before the end of the service period.
The Company may delete or de-identify data after the applicable retention period, except where retention is required by law or contract, or for the exercise of legal claims.
The Customer is responsible for:
The Service is provided on an “as is” and “as available” basis. The Company does not warrant that the Service will:
The Company will use reasonable efforts to maintain the accuracy, security and availability of the system.
The Company is not liable for loss arising from causes outside its control, or from use of the system otherwise than in accordance with these Terms.
The Company is not liable for delay in, or inability to provide, the Service caused by events outside its reasonable control, including natural disaster, war, terrorism, civil unrest, communications failure, cyber attack, infrastructure failure, failure of a third-party provider, or a change in law or order of the state.
The Company may amend these Terms to reflect changes in the Service, in law, in technology, or in the way the business operates.
Where a change is material, the Company will endeavour to notify the Customer through an appropriate channel.
Continued use of the Service after the effective date of amended Terms constitutes acceptance of those Terms.
The Customer may cancel the Service through the channels and on the conditions the Company specifies.
Cancellation does not discharge obligations or amounts that arose before the cancellation date, unless the Company agrees otherwise.
These Terms are governed by and construed in accordance with the laws of the Kingdom of Thailand.
In the event of a dispute relating to these Terms or the Service, the parties will seek to resolve it in good faith before pursuing legal proceedings.
If any provision of these Terms is held unlawful, void or unenforceable, the remaining provisions continue in effect to the extent permitted by law.
Resto360 by 10xBetter
A business management platform for restaurants and food service operators.
Operated by 10XBETTER CORPORATION LIMITED
We handle all enquiries by email; we do not operate a telephone support line.
By registering an account, signing in, clicking to accept, or continuing to use Resto360 after these Terms take effect, the Customer confirms that it has read, understood and accepted these Terms of Service.
10XBETTER CORPORATION LIMITED
Provider of Resto360