English translation provided for convenience. The Thai version is the binding document.
Effective from 17 August 2026 · Last updated 17 August 2026
Resto360 by 10xBetter (“Resto360”, “we”, “the Company”) treats the privacy and protection of personal data of our customers, their customers, their employees and other people connected with the use of our services as important.
This Privacy Policy explains how we collect, use, disclose, store and protect personal data, and the rights of data subjects under applicable law, in particular the Personal Data Protection Act B.E. 2562 (2019).
Resto360 by 10xBetter, operated by 10XBETTER CORPORATION LIMITED
This policy applies to personal data we collect from:
For personal data that a customer enters into Resto360 for us to process on their behalf — such as data about their employees, their customers or their contacts — our role is determined by the Data Processing Agreement and the applicable service terms.
We may collect the following, depending on how the Service is used:
Where necessary to subscribe to or use the Service, we may collect:
When you contact us, we may collect:
Resto360 is a business management platform, so customers may enter data about other people, such as employee data, customer data, contact data, work records, sales, orders, leave and attendance, payroll and accounting data, and business documents.
In those cases the customer may act as data controller and Resto360 acts as data processor on the customer's instructions.
Details are set out in the Data Processing Agreement and the applicable agreement.
We may process personal data to:
We select the legal basis appropriate to each processing activity, which may be:
Where we rely on consent, you may withdraw it through the channels we provide. Withdrawal does not affect processing lawfully carried out before the withdrawal.
We may disclose personal data, only as necessary, to:
We do not sell personal data to third parties.
Where we use providers or infrastructure located outside Thailand, personal data may be transferred abroad.
At present, transfers abroad occur when a user uses the feature that reads text from images: the uploaded image is sent for processing to an artificial intelligence provider whose servers are located outside Thailand.
We will ensure that such transfers comply with applicable data protection law and are subject to appropriate safeguards.
We apply appropriate technical and organisational measures, such as:
No information system can, however, guarantee complete security.
We retain personal data for as long as necessary for the purposes of processing, or for as long as required by law.
When data is no longer required, we may delete, destroy or de-identify it through an appropriate process.
Some data may need to be retained for legal compliance, audit, fraud prevention or the exercise of legal claims.
Subject to the conditions and exceptions provided by law, you may have the right to:
Exercise of some rights may be subject to conditions or limits under law.
You may contact us or our data protection officer at dpo@resto360.co.
We may request additional information to verify your identity before acting on a request, to prevent disclosure to a person who is not entitled to the data.
Resto360 is not primarily intended for children.
If we become aware that personal data of a child has been collected other than in accordance with law, we will take appropriate steps to address the situation.
We may update this policy from time to time to reflect changes in the Service, in technology or in law.
We show the date of the most recent update in this document, and where a change is material we will endeavour to notify you through an appropriate channel.
Resto360 by 10xBetter
A business management platform for restaurants and food service operators.
Operated by 10XBETTER CORPORATION LIMITED